Shipping policy

Shipping Policy for Black Jaguar Chocolate

At Black Jaguar Chocolate, we strive to provide not only exceptional chocolate experiences but also seamless delivery services to ensure your orders reach you promptly and in perfect condition.

Free Shipping within Canada

We are pleased to offer free shipping on all orders over $100 within Canada. This is our way of saying thank you for choosing us to satisfy your chocolate cravings.

Order Processing and Dispatch

All orders are processed and dispatched within 2-5 business days. Once your order is placed, you will receive an order confirmation email. As a small business, we meticulously prepare each order to ensure the highest quality and care.

Shipping Methods and Estimated Delivery Times

We partner with reliable carriers to deliver your orders safely and efficiently. Standard delivery times are typically between 3-7 business days after dispatch, depending on your location within Canada. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

International Shipping

While we currently focus on serving our Canadian customers, we are working towards offering international shipping options. Stay tuned for updates as we expand our reach to bring Black Jaguar Chocolate to chocolate lovers worldwide.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery and anticipate when your delicious chocolates will arrive.

Customer Satisfaction

Your satisfaction is our priority. If you have any questions or concerns about your order or delivery, please do not hesitate to contact our customer service team at info@blackjaguarchocolate.com or call us at 250-252-7701. We are here to assist you and ensure a delightful shopping experience.

Thank you for choosing Black Jaguar Chocolate, where every purchase supports our commitment to quality and sustainability in every bite.